What separates Making Life Better Solutions, LLC services from all the consulting companies in the industry?
MLB Solutions is committed to using timeless principles to provide the results you desire. We do not believe in a cookie cutter approach and will tailor our services to the specific needs of your business. This is accomplished through an in-depth review of processes and procedures currently in place, interviews with employees at all levels, and conducting research to determine the techniques the most successful companies in your industry employ. We then take that information and coordinate with your organization to develop a plan that we agree will produce the desired results. We are in partnership with you very step of the way!
Why should I choose Making Life Better Solutions, LLC to help improve my organization’s sales performance?
The individuals that have come together to form Making Life Better Solutions, LLC all have proven track records of success. Most have started at the associate level and as a result of their accomplishments were entrusted by very well known organizations with their most valuable resources; their people. The ability to transfer knowledge of sales processes and to inspire individuals to use that knowledge is the differentiating factor. The effectiveness of communication and the clarity at which value is shown to the consumers by those individuals that participate in our sales training seminars leads to a higher close percentage, referrals, and loyalty that results in repeat business and increased profitability. Isn’t that what you are looking for?
I have heard of consulting firms who come in and we see improvement but after they leave things go back to the way they were. How do you prevent that?
Making Life Better Solutions, LLC does not come in with the intention of becoming a permanent part of your organization. We believe that if we do what we are contracted to do, the employees that remain will continue on the path that we are able to place them on and that is for one reason; the success they will see as a result of implementing our strategies and techniques. In addition, accountability is easy because we will leave you with a clear detailed plan including processes to support the results you desire. Hold your employees accountable to those processes and the results will continue long after we have physically left your organization. We maintain relationships with your organization and will conduct tune-ups as necessary to keep your performance trending in a positive direction.
What do you mean by “retention as a culture”?
Studies show that the cost to acquire a new customer is significantly higher than the cost to keep an existing one. It is also a proven fact that the challenge that faces many organizations is retaining the talent they have recruited and trained. Obtaining a customer and an employee requires significant investment and that investment is made with the sole intention of a significant return right? We assist you in maintaining an environment where your customers’ and employees’ expectations are first clearly identified, and then exceeded leading to retention rates that surpass industry norms.
Why should we choose Making Life Better Solutions, LLC for sales, management, or employee training instead of doing it ourselves?
Most of the clients we work with have in-house trainers that are good at training. Most will also admit that there seems to be some type of disconnect between their training and operations teams. Because of our training, operational, and leadership experience, we are very skilled at preparing and facilitating training that gets the operational impact you desire. Leadership begins to have a newly found respect for the training process and the relationship between operations, training, and management is significantly enhanced. At this point all parties involved begin to clearly see how their actions impact the profitability of the organization. When a trainer is presented with an operational performance issue and works closely with the operations team to develop an effective training module that has measurable impact, the synergy and trust created has long-term benefits. This is the environment we are committed to create in your organization.
Before I make the decision to work with Making Life Better Solutions, LLC, how much will it cost me?
In order to provide you with a realistic quote, we would need to schedule a discovery session with you. Your needs are unique to your organization and the proper assessment of what you need and the efforts required on our part are critical. Failure to do so could lead to unmet or unrealistic expectations either of which always lead to disappointment. Our goal is to create a long-term relationship and in our efforts to do so we have adopted a “Win-Win or No Deal” mentality. To get a better idea of what your investment in your company would be, you can schedule a complimentary business assessment, face to face, with one of our team members. Click here and provide us with some basic information to schedule the first discovery session.
